This Privacy Policy describes how Glaigan Place Hotel (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website glaiganplacehotel.com (the “Site”) or stay at our hotel (the “Hotel”).
Information We Collect
We collect several types of information from and about users of our Site and guests of our Hotel.
- Information you give us: You may provide us with certain personal information, including your name, email address, phone number, billing address, credit card information, passport information, nationality, arrival and departure dates, room preferences, and any special requests.
- Information collected automatically: When you visit our Site, we may collect certain information automatically through cookies and other tracking technologies. This information may include your IP address, browser type, operating system, the referring website, pages you visit on our Site, and the dates and times of your visits.
- Information collected during your stay: During your stay at our Hotel, we may collect information about your use of our facilities and services, such as your room number, the restaurants you visit, and the amenities you use. We may also collect CCTV footage of public areas of the Hotel and key card logs.
How We Use Your Information
We use the information we collect to:
- Process your reservations and bookings.
- Provide you with the services you request, such as room service or spa treatments.
- Send you administrative information, such as confirmation emails or invoices.
- Respond to your inquiries and requests.
- personalize your experience on our Site and at our Hotel.
- Improve our Site and Hotel services.
- Send you marketing communications, with your consent.
- Comply with legal and regulatory requirements.
Who We Share Your Information With
We may share your information with third-party service providers who help us operate our Site and Hotel, such as reservation systems, payment processors, and marketing providers. We may also share your information with law enforcement or other government agencies if required by law.
Your Choices
You have choices about how we collect, use and share your information.
- You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
- You can manage your cookie preferences through your browser settings.
Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no Internet transmission or electronic storage is 100% secure.
Children’s Privacy
Our Site and Hotel are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our Site.
Contact Us
If you have any questions about this Privacy Policy, please get in touch with us at glaiganplacehotel@gmail.com..